HomeAway Italy Complaint

HomeAway Italy Complaint

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AVOID Property of Annamaria Combi in Veveri, Novara (near CAMERI)


This website is absolutely terrible! They charge you a huge deposit %u20AC200 euro upfront which they take immediately before even confirming your reservation! Anyone going to CAMERI, in Novara Italy, please AVOID this property. The owners only responded to get the booking and got the money off our Visa card straight away. We booked the property 1.5 months ahead and they cancelled our booking without any further explanation 1 week before we were due to stay there. All details on the HomeAway application disappeared and they did not respond to any further messages. We managed to recover all our money, but no thanks to this DISASTER of a website and property owners who required lots of prompting to refund our money that they maintained was being held by HomeAway and HomeAway maintained was being held by the owners. There is absolutely no security with this site.


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